Ridgeline Exteriors | Privacy Policy

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Privacy Policy

Effective Date: March 25, 2025
Ridgeline Exteriors LLC
Alpharetta, GA
1

Introduction

Ridgeline Exteriors is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

2

Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, address, phone number, email address, and payment details when you request a service or contact us.
  • Technical Information: IP address, browser type, and website usage data collected through cookies and analytics tools.
  • Project Information: Details about your home improvement needs, including photos or descriptions provided for service estimates.
3

How We Use Your Information

The information we collect is used solely to serve you better. Specifically, we use it to:

  • Provide and manage our services, including scheduling and completing window replacements and exterior installations.
  • Process payments and send invoices or receipts for completed work.
  • Communicate with you regarding your project, special offers, or important service updates.
  • Improve our website and customer service experience through analytics and feedback.
  • Comply with legal obligations and protect against fraudulent activity.
4

Information Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: Contractors, payment processors, and suppliers necessary to fulfill our services on your behalf.
  • Legal Authorities: When required by law or to protect our rights, safety, and property.
  • Business Transfers: In the event of a merger, sale, or acquisition of Ridgeline Exteriors company assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

5

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted to or from our website.

6

Your Rights & Choices

You have the following rights regarding your personal information:

  • Access, update, or request the deletion of your personal information at any time.
  • Opt out of marketing communications by clicking "unsubscribe" in any email or contacting us directly.
  • Restrict or object to certain data processing activities where applicable under law.

To exercise any of these rights, please contact us using the details in Section 10 below.

7

Cookies & Tracking Technologies

Our website may use cookies and analytics tools to enhance your browsing experience and understand how visitors interact with our site.

  • Cookies are small text files stored on your device that help us remember your preferences and improve site performance.
  • You can adjust your browser settings at any time to refuse cookies or alert you when cookies are being sent.
  • Disabling cookies may affect the functionality of certain features on our website.
8

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference.

We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

9

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.

The latest version will always be posted on our website at flowbygio.com/ridgeline-privacy with the updated effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.

10

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please don't hesitate to reach out to our team.

Have a Privacy Question?

We're happy to clarify how we handle your data.